Privacy Policy

1. Introduction

RiskPulse Africa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our software solutions, including GRC Pro.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email, phone number, address)
• Company name and job title
• Payment and billing information
• Account credentials and preferences
• Communication preferences

2.2 Usage Data

We automatically collect information about how you interact with our services, including:

• IP address and browser type
• Pages visited and time spent on pages
• Device information and operating system
• Cookies and similar tracking technologies

2.3 Business Data

When using our GRC and enterprise software solutions, we may process business data that you input into our systems, including risk assessments, compliance data, and other business information necessary for the operation of our services.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To process transactions and manage accounts
• To communicate with you about our services
• To improve and customize our services
• To comply with legal obligations
• To protect our rights and prevent fraud
• To send marketing communications (with your consent)

4. Data Security

We implement enterprise-grade security measures to protect your data:

• Data encryption in transit and at rest
• Secure backups and disaster recovery procedures
• Access controls and authentication mechanisms
• Regular security audits and assessments
• Compliance with international security standards

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our services
• Business partners with your explicit consent
• Legal authorities when required by law
• In connection with a business transfer or merger

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent for marketing communications

To exercise these rights, please contact us at info@riskpulse.cloud.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in marketing efforts. You can control cookies through your browser settings, though this may affect functionality.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

RiskPulse Africa
41 Coronation Avenue, Greendale, Harare, Zimbabwe
Email: info@riskpulse.cloud
Phone: +263 78 279 4721